We make daily, weekly and monthly backup copies of all data on different machines (grandfather principle). Our file server and the workstations have redundant storage systems. In addition, all data are regularly saved on encrypted removable media. These backup copies are stored in a safe place – and additionally off the premises.
Translations get lost in our customers’ offices, too – more frequently than you would expect. Unless you request that all documents and data are to be destroyed, we keep a copy of our work for you for at least two years. Then if you need another copy of the text later, we will often be able to help you.
All our computers feature state-of-the-art protection from viruses, worms and other uncouth creepies (with virus signature files being updated several times daily). To the best of our knowledge, we have never yet sent anyone a virus-infested file.
Unfortunately, no one seems to be safe from our friendly neighborhood “intelligence services.”
Data are always safest when someone actually watches over them. In our office, all data and documents are usually under surveillance even at night or on weekends. And if they are not — they are still password-protected and encrypted. Since we do not usually have visitors at our office and since someone always keeps an eye on our computers, no trespassers can gain access to any data.
Paper documents you declare confidential are kept under lock and key and are not disposed of through the normal channels, but by shredding or incineration. Data are deleted after processing, delivery and payment if requested.
We do not store client data on servers outside the EU.
Please consult our separate data privacy statement.