... are more important than any books and any software. A seemingly complicated translation problem is often easily solved by asking a scientist or technician the right question.
We have an extensive and continuously updated reference library with a four-digit number of textbooks, dictionaries, glossaries, catalogs, and monographs.
We make extensive and effective use of various electronic references and glossaries, and we use the wealth of information available on the Internet rapidly and efficiently.
Hardware State-of-the-art industry-standard hardware: Networked (including WiFi) high-end server with RAID-1 redundant storage, workstations, and notebooks · Scanners/OCR · High-resolution PostScript laser printers (color and b/w) · Card reader and electronic signature
Data and file formats Microsoft Office (Word, Excel, Access, PowerPoint, Expression Web) · QuarkXPress 6 and 7, Adobe InDesign and other formats on request
Telecommunications ISDN PBX, with a separate number where we answer your calls in English and which is linked to voicemail in English · Multiple independent e-mail and Internet access · Viewer-sensitive web site